Our Services

“We have the know-how to make your dreams, a reality”

– My African Retreat

We understand that planning a trip can be time consuming (and quite tedious to say the least), especially when there are so many locations to choose from, various recommendations from multiple sources, different levels of services offered and a variety of activities and things to do. This is where, My African Retreat makes this process easy for you. Our staff are holiday experts and can provide all the information you require – whether it’s a selected location, advice on a particular season, recommendation on a tour or even tips on where to eat – we are happy to help.

5* Service

We have partnered with the best in the industry to ensure your trip is one to remember. We have personally assessed the accommodation types and locations, tours and excursions – rest assured, you will not be disappointed. Our 5* services have made many fond memories for our customers across the globe and we hope to make your experience magical too.

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Make bookings from the comfort of your home

Choose from a wide selection of locations and holiday ‘type’ and simply send us an email to info@myafricanretreat.com, with – your name, proposed travel dates, no. of people, contact number and enquiry – and then sit back, relax and let us do the booking.

Vouchers

Please read the information on your Voucher carefully, as there may be special requirements on certain trips with regards to pick up times, if photo identification is required or baggage allowance for domestic flights. Each voucher contains a unique Booking Reference Number, so please use this upon arriving at the location or alternatively, this can be presented to the tour operator where transfers are included. 

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VIP

We offer VIP Services at an additional cost including hire of private cars, booking an entire resort, or even escorted services from the plane in armored vehicles.

Airport Transfers

We offer both single and return Airport Transfers across all our holiday destinations. Our friendly staff will welcome you with a ‘Meet & Greet’ service with your name on a placard, assist with your luggage and take good care of you to ensure you arrive at your destination safely, and on time.

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Corporate Travel

Having an out-of-office meeting, conference or team building activity requires thorough planning, attendee management, flawless execution and most importantly, the right selection of the venue / destination along with an understanding of your business philosophy and objectives. Our team work together with you to design a programme that puts fun and adventure back into conferencing and learning – so whether you want an energising conference break or an action-packed team building programme, we can cater to your requirements. Our mission is to build long-term relationships with your company and our aim is to exceed your expectations time and time again.

Weddings and Events

If you’re planning on having an event or wedding, or even looking to do some photo-shoots and videography, we know some of the best locations for these – from exclusive islands and sandy beaches with a backdrop of the beautiful blue ocean, to rich green abundant nature and wildlife, to even the most cultural and traditional locations, we have a wealth of recommendations. We also offer discounted / competitive Wedding rates on hotels and lodges, along with tour packages and airport transfers for your guests (local and international). No request is ever too large or too small and therefore, our team of expert staff pride themselves in attention to great detail by looking after everything for you from the choice of location, management, execution and smooth running of the entire process, right till the very end.

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Tailored Packages

With over hundreds of different types of locations and tours to choose from, we have something for all – family, friends and loved ones – from the most sought-after safaris to the most exclusive resorts, we can even tailor a package within your budget and customise it to your requirements, be it for any special occasion or celebration! Choose to explore Kenya and the many hidden gems of Africa on land, by air or even by train and capture some iconic landmarks and extraordinary scenery…get your camera ready! 

Customer Care

Our success has been based on our customer care and experiences and that is the core value of our company’s philosophy. We like to ensure all our customers experience a once-in-a-lifetime trip, offering honest advice, the best rates, excellent services, undiscovered locations and exciting tours, through our in-depth understanding and knowledge of the travel industry within Africa.

We not only like to fulfil our customer’s dreams, but we also like to build long-term relationships and hear about your experiences. Send us your feedback and share your experiences / pictures with us on any of our social media – Facebook and Instagram. We value your opinion. 

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When you book with My African Retreat, you can be sure you will get competitive rates, the best deals and the highest quality of service – We guarantee to leave you with a lifetime of memories.